Frustration in a box

All of my well-laid plans to keep a regular blog from my arrival went totally to pot! Not from any fault of my own I hasten to add. It all stems from the lack of internet and the frustrations of dealing with French companies. If you are reading this as a new arrival in France, it may be of some help. The village doesn’t recieve a very good signal for mobile phone at all. In fact if I go to the end of the garden, climb on the wall, hold one finger to the rising sun, lift my other leg at right angles and poke a wire coat-hanger up my bum, I might get a weak signal. (I’m not joking…well, I am about the coat-hanger)! Internet is another kettle of fish entirely. It’s all satellite. Apparently fibre-optic is arriving this year, but I am reliably informed that they’ve been saying that for the last few years. I really can’t wait for sometime/never, so I contacted a suggested company for wi-fi. They sent me the modem and a rectangular box (the antenna). I will say here that the previous owners had the same company and have the exact same antenna already in place. Anyway, they said that someone would phone me to install the antenna and all would be good. No ‘phone call. Just how long do you wait I wondered? Several days later I spoke to them again and was told that the intaler would call within FOUR weeks. WTF!!! But luck was on my side beacause since my initial call it was now only 3 weeks to wait. WOOHOO. (I was SO excited about that bit of news, I can tell you). Time passed and the days rolled into weeks and I have to admit that I wasn’t keeping track. All I knew was that I was getting very frustrated. Nothing to lose so I called them again. “Oh you have to phone one of the agreed installers.” Grrrrrr. So why didn’t they tell me this in the first place? Obviously some of the staff have no idea of the process. Oh, I was also asked if I had told them that I had already got an antenna. DUH…yes! So, after phoning several of the companies ( one of whom had no idea how to install the box) I got an appointment. The old box was removed, the new one put up and the signal activated. Great…..but no wi-fi. I was told to wait approx 2-4hrs. Nothing, Zilch, Nada, Rien. Another ‘phone call and the very helpful guy said it was normal to wait 3 days and just hung-up on me. Well, merci beaucoup for nothing. After 2 days I was now very impatient and ‘phoned again in the hope that I got someone helpful and pleasant. “But there is no problem Monsieur, it is connected.”…….and 5 mins later I was transported into the glorious 21st century. Hurrah. This is the innocent, unassuming box.

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I can tell that you are all suitably impressed with my box, if you’ll excuse the expression! Let the blogging begin.

A bientôt!

About Al in France

Dreams do come true and after many years I am now retired and living in France.
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